Whirlpool Corporation, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), voluntarily recalled approximately 26,300 glass cooktops sold under the Whirlpool, KitchenAid, and JennAir brand names. The cooktop surface elements can turn on by themselves, posing burn and fire hazards.
CPSC Recall Details
- Recall Date: August 29, 2019
- Recall Number: 19-189
- Units Affected: Approximately 26,300 (all brands combined)
- Manufacturer: Whirlpool Corporation
Affected JennAir Models
Radiant cooktops:
- JEC4430HS
- JEC4430HB
- JEC4536HS
- JEC4536HB
- JEC4424HB
Downdraft radiant cooktops:
- JED4430GB
- JED4430GS
- JED4536GB
- JED4536GS
The brand name is printed on the cooktop. Model and serial numbers are printed on the underside of the cooktop. Manufactured from December 2016 through July 2019.
Hazard
The cooktop surface elements can turn on by themselves, posing burn and fire hazards. Whirlpool received 133 reports of cooktops turning on by themselves, resulting in 14 reports of heat damage to nearby items, four reports of items catching on fire (including property damage), and two minor burn injuries.
Sold At
Lowe’s, The Home Depot, Best Buy, and other home improvement and appliance stores nationwide and online from March 2017 through August 2019 for between $1,150 and $2,500.
Recommended Action
Consumers should contact Whirlpool toll-free at (888) 900-7897 (8 a.m. to 6 p.m. ET, Monday through Friday) or visit repair.whirlpoolcorp.com for a free repair.
Urgency Level
High — fire and burn hazard. 133 incidents of self-activation reported. Contact manufacturer immediately for free repair.