Cooktop Diagnostics
Jenn-Air Cooktop
Jenn-Air Cooktop
Error Codes
Meanings, severity levels, safe checks you can perform, and when to call a technician.
Enter the code shown on your cooktop display
Is it safe to keep using it?
Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.
Can error codes be reset?
Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.
When should I stop using it?
Stop immediately for water leak codes, burning smell, or any High severity error.
Error Code Directory
Click any code for detailed troubleshooting steps
Low
Medium
High
Code
Meaning
Severity
Common Symptom
F1
Internal Circuit Error
High
A cooking zone does not respond to power adjustment and remains cold.
View
F2
Over-Temperature Trip
High
A cooking zone turns off suddenly while food is being prepared.
View
F3
Sensor Open Circuit
Medium
The affected zone does not heat when selected, while other zones work normally.
View
F4
Pan Detection Error
Low
The element begins to heat but shuts off within seconds and displays F4.
View
F5
EEPROM Error
High
No cooking zone responds to controls after the error appears.
View
F6
Element Overheated
High
The element powers down mid-cooking, especially during prolonged high-heat use like searing or boiling.
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F7
NTC Sensor Failure
Medium
A cooking zone drops to low power or turns off while cooking at high heat.
View
F9
Power Supply Error
High
One or two elements may work but attempting to use additional elements triggers the error.
View
F47
Induction Comm Error
Medium
The display acknowledges touch input but the selected cooking zone produces no heat.
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HOT
Hot Surface Warning
Low
The display shows "HOT" or an H indicator for 30-60 minutes after an element is turned off.
View
LOC
Control Lock Active
Low
None of the cooking zones activate regardless of which zone is selected or what power level is set.
View
PF
Power Failure
Low
The cooktop shows PF blinking on the display after electricity is restored.
View
U6
Communication Error
High
Touching any element control on the glass surface has no effect — no element activates.
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