Ice Maker Medium Severity
E1 Appliance Error Code

Jenn-Air Ice Maker E1 Error: Thermistor Failure

What Does Jenn-Air Ice Maker Error Code E1 Mean? Error code E1 on a Jenn-Air ice maker indicates the main temperature sensor has failed. This thermistor tells the control board when the ice mold has reached the correct temperature, signaling when to harvest ice and when to begin a new freeze cycle. Common Causes Thermistors […]

Quick Assessment

Answer to continue safely

Is it safe to keep using?

Maybe. The ice maker may still produce ice, but quality and efficiency will be reduced. The ice itself is safe to consume.

Can I reset the code?

Yes. A power cycle may temporarily restore sensor function. Permanent failures will recur.

When to stop immediately?

Stop if you notice: No ice is produced at all, Unit overcools and freezes water lines.

Symptoms You May Notice

Ice cubes are inconsistent in size

Cubes vary widely in size from cycle to cycle because timing is not temperature-based.

Unit runs longer cycles than normal

Without temperature feedback, cycles default to maximum time, reducing efficiency.

Ice is cloudy or has air bubbles

Improper cycle timing from sensor failure affects ice clarity and quality.

Possible Causes

1

Failed thermistor

The NTC thermistor has drifted out of calibration or has an open/short circuit.

Requires Professional
2

Sensor wiring issue

The wire connecting the sensor to the control board has a break or poor connection.

Requires Professional

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Power cycle the unit

    Unplug for 5 minutes and restart. Check if ice quality improves.

    A temporary sensor glitch may clear with a reset.

  2. 2

    Monitor ice quality

    Run a few ice-making cycles and check cube size and clarity.

    Consistent full-size clear cubes indicate the sensor is working. Variable sizes indicate sensor issues.

When to Call a Professional

Contact a qualified technician if:

  • Sensor resistance is out of specification
  • Sensor connector is corroded
  • Wiring shows breaks

Need Professional Help?

Find qualified technicians in your area for proper diagnostics and repair.

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