Jenn-Air Ice Maker DR Error: Long Drain Cycle
What Does Jenn-Air Ice Maker Error Code DR Mean? Error code DR on a Jenn-Air ice maker means the drain cycle is taking longer than expected. After each batch of ice is harvested, excess water must drain from the system. When this process is slow, water accumulates in the bin and causes ice to clump […]
Quick Assessment
Answer to continue safely
Is it safe to keep using?
Yes. The ice is safe to use but quality is affected. Clumped ice and excess water are inconvenient but not a safety issue.
Can I reset the code?
Yes. Cleaning the drain and power cycling resets the error. If the drain pump has failed, the error will return.
When to stop immediately?
Stop if you notice: Water overflows from the bin, Drain pump makes no sound.
Symptoms You May Notice
Water pools in the ice bin
Standing water is found in the ice storage bin, causing ice cubes to freeze together.
Ice cubes are fused together
Excess water refreezes in the bin, creating clumps of stuck-together cubes.
Cycle time is extended
Each ice-making cycle takes significantly longer than normal because the drain phase is slow.
Possible Causes
Clogged drain line
Mineral buildup, algae, or debris has partially blocked the drain tube.
DIY PossibleDrain pump failure
The small pump that moves water through the drain has weakened or failed.
Requires ProfessionalFrozen drain tube
The drain tube has frozen shut from overcooling.
DIY PossibleSafe Checks You Can Do
-
1
Clean the drain system
Locate the drain tube and flush it with warm water and a small brush or pipe cleaner.
Many Jenn-Air ice makers have an accessible drain at the back or bottom. Check your model documentation.
Tools required -
2
Run a cleaning cycle
If your model has a clean cycle, run it with an ice maker cleaning solution.
Regular cleaning every 3-6 months prevents mineral buildup in the drain.
When to Call a Professional
Contact a qualified technician if:
- Drain pump motor not running
- Drain tube has mineral deposits throughout
- Drain connection to plumbing is blocked
Need Professional Help?
Find qualified technicians in your area for proper diagnostics and repair.
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