Freezer Diagnostics

Jenn-Air Freezer
Error Codes

Meanings, severity levels, safe checks you can perform, and when to call a technician.

Enter the code shown on your freezer display

Is it safe to keep using it?

Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.

Can error codes be reset?

Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.

When should I stop using it?

Stop immediately for water leak codes, burning smell, or any High severity error.

Most Common Codes

SC PO CF PF HT CO FN DH TS EV

All Codes

CF CO DH EV FN HT PF PO SC TS

Error Code Directory

Click any code for detailed troubleshooting steps

Low Medium High

Code Meaning Severity Common Symptom

CF Communication Failure High The temperature display may show a reading but pressing buttons has no effect. View CO Compressor Overload High The freezer was working normally but abruptly stops producing cold air. View DH Defrost Heater Fault Medium A solid layer of ice forms on the back wall of the freezer where the evaporator coils are located. View EV Evaporator Sensor Fault Medium Excessive frost builds up on the interior walls and on the evaporator coils. View FN Fan Motor Failure Medium Some areas of the freezer are colder than others, with items near the top warming. View HT High Temperature Alarm High Items in the freezer are softening or showing signs of partial thawing. View PF Power Failure Low The control panel shows a flashing PF code after the power comes back on. View PO Power Outage Alert Medium The display shows PO with a temperature reading — this is the warmest temperature reached during the outage. View SC Short Circuit Detected High The compressor, fans, and lights all stop — the unit is completely off despite being plugged in. View TS Temp Sensor Failure Medium Items in the freezer thaw partially or develop excessive ice crystals due to erratic temperature control. View