Refrigerator Low Severity
PO Appliance Error Code

Jenn-Air Refrigerator PO Error: Power Outage Detected

What Does Jenn-Air Refrigerator Error Code PO Mean? The PO code on a Jenn-Air refrigerator is a power outage notification. It flashes on the display to alert you that the refrigerator lost power at some point. This is an informational code, not an error — the refrigerator will resume cooling normally after you acknowledge it. […]

By Michael Turner Lead Appliance Repair Specialist & Technical Writer

Quick Assessment

Answer to continue safely

Is it safe to keep using?

Yes. PO is informational only. The refrigerator resumes normal cooling automatically after power returns. Check food safety if the outage was long.

Can I reset the code?

Yes. Press any button to dismiss the PO display. The refrigerator returns to normal operation.

When to stop immediately?

Stop if you notice: PO appears repeatedly without known power outages, Refrigerator does not start cooling after dismissing PO.

Symptoms You May Notice

Display flashes PO after power returns

The refrigerator displays a flashing PO code on the control panel after power is restored.

Temperature may be higher than set point

If the outage was extended, the internal temperature may have risen above the set point.

Clock reset to default

The clock display resets to 12:00 or a default value after the power interruption.

Possible Causes

1

Power outage

The home lost electrical power due to a utility outage, tripped breaker, or loose plug.

DIY Possible
2

Intermittent power connection

A loose power cord or outlet connection caused a momentary power interruption.

DIY Possible

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Dismiss the PO alert

    Press any button on the control panel to clear the PO display. The refrigerator will resume normal operation.

    Check the internal temperature — if it is above 40°F, food safety may be compromised for items that were in the fridge for more than 4 hours.

  2. 2

    Verify power connection

    Check that the power cord is firmly plugged in and the outlet is working.

    If PO appears without a known outage, the plug may be loose or the outlet intermittent.

When to Call a Professional

Contact a qualified technician if:

  • Outlet shows signs of arcing or heat damage
  • Power cord prongs are discolored or loose
  • Repeated PO codes suggest wiring issue

Need Professional Help?

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